INFO & SUPPORT
Dimension
Portal App
Welcome to
The Portal
Dimension Portal is your all-in-one Dimension companion - bringing you closer to the music, the people, and the experience.
Whether you're attending Dimension Festival 2026 or just want to have a Dimension experience in your living room, the app provides some incredible features that are made for people like us and the psychedelic community.
AS A DIMENSION ATTENDEE YOU CAN WITH OUR APP
Experience Dimension on your phone or web browser with 1 hour 4k streaming fractal video music - your Dimension away from Dimension. Re-experience what the festival is like - and immerse yourself before and after.
View the Festival Map and Lineup
Message other attendees with our encrypted messaging feature
Top up your Dimension Portal account with Dimension Dollars before and during the festival - these funds will be available on your wristband in realtime! Plus you can enable auto top up!
Make purchases from bar and markets with your Dimension Dollars account with both wristband AND phone
Send and receive Dimension Dollars to other festival attendees via the chat app – pretty cool feature
Access the Dimension Set Times and never miss your favourite acts
You can even make remote orders from the marketplace (for participating vendors) – so get that burger or drink from the dancefloor!
Complete and participate in Festival Quests for rewards!
Transfer money back from DD into the currency of your choice
HOW CURRENCY WORKS
AT DIMENSION
THE BASICS
Dimension Dollars (Ð) are the festival currency.
1 Dimension Dollar approx. $2 nzd
Load them int your own accounts before or during the festival from your phone or top up station
Spend them at any vendor using your wristband
Send them to friends instantly
Refund them when you need to
Your account and balance never expires
Your wristband is your wallet. Every attendee receives an NFC wristband at the gate they can self link to their account on the app. Tap it at any vendor to pay.
Before the Festival
Download Dimension Portal from App Store or Google Play
Create your account using your attendee code
Pre-load Dimension Dollars - skip the queues when you arrive!
At the Festival
Collect your wristband at the gate
Connect to Dimension WiFi (free on-site)
Link your wristband in the app with your on phone with RFID
4Start spending - your pre-loaded balance is ready immediately
In the App
Open Dimension Portal → Top Up → Pay by card → Balance updated instantly
At a Kiosk
Scan your wristband → Select amount → Pay by card
At Guest Centre
Speak to our team → Pay by cash or EFTPOS
Sending Money to Friends
Open the app → Find your friend → Enter amount → Send
Instant. Free. Easy.
After the Festival
Your Dimension Portal Account is available forever, and funds can be used for purchases in the marketplace, tickets, or refunded at any time indefinitely with ease into your bank account!
Unused Dimension Dollars can also be refunded at Guest Centre.
Up to $500 NZD per day
Cash Handling Fees may apply on site
NEED HELP?
ON SITE
Visit Guest Centre
EMAIL
support@dimensionportal.io
WEBSITE
dimensionportal.io/support