INFO & SUPPORT

FESTIVAL
FAQ

General
Information

  • Waimatenui East Road, Northland, New Zealand.  Full directions and transport options can be found on our Travel page.

  • Yes. This is a strictly 18+ event. Valid photo ID is required at entry.

  • No. Dimension is an adults-only event and not suitable for minors.

  • No. Dimension is a licensed event. BYO alcohol is not allowed and will be confiscated.

  • No. The site is a working farm. Glass items and mirrors are strictly prohibited.

  • Yes, in designated zones during daylight hours. Please do not use any soaps, lotions, or chemicals in the water.

  • Yes. Dimension is an open-air event, run in a rural location and we plan to go head – rain, hail, or shine. Come prepared for all conditions – sun, wind, rain, and cold nights.

  • Limited Vodafone reception near the gate. Wi-Fi passes are available to purchase onsite from Guest Centre.

  • Dimension is a Leave No Trace event. Bring reusable items and take everything you brought with you back home. Rubbish bags will be provided at entry.

  • No. Fires are strictly prohibited.

  • Yes, but only in the designated fire circle during scheduled times. Always follow fire safety protocols.

Ticketing
& Entry

  • Access to all music, performance and swimming, and free tent camping in Valley Camp.

  • We accept digital tickets. Make sure your device is charged or bring a printout just in case.

  • Yes. All vehicles and bags will be searched for alcohol, glass, and prohibited items.

  • Dimension is an immersive multi-day experience. We cannot control when you leave until he end. Therefore, we will be offering a Saturday entry pass (2 days) and a Sunday entry Pass (1 day).

  • Yes. Ticket transfers can be done via Flicket prior to the event.

  • Yes. This is to prevent ticket fraud. You can update your details via Flicket before the event.

  • Earlier release = better price. Tiers increase over time, with limited allocations. All tiers include the same access and features.

  • Visit the ‘Get Involved’ page on our website and submit an application.

Camping
& Parking

  • Yes - free tent camping in Valley Camp. We also have a drop-off area in each campground so you can unload gear before parking.

  • Free tent camping in Valley Camp (central). Upgrades available: Car Camping, Premium Pre-Pitched tents.

  • Only with a Car Camping Site. Limited numbers available - these will sell out.

  • Yes, to drop off your gear on arrival. Then you must move your car to the Parking Zone and return via shuttle.

  • No, and we run 24-hour shuttles to and from the car park.

  • If you think you’ll need to leave early, let the crew know on arrival to help with positioning. Vehicle access will be limited once the site fills.

  • Yes. Premium 2 or 4-person tents with airbeds, pillows, and chairs, set up in the main campground.

  • Tent, sleeping bag, mattress, torch, water bottle, warm layers, sunscreen, earplugs, moisturizer, reusable containers and cup, towel, and comfortable shoes.

  • Bring sun protection (hat, sunscreen), a rain jacket, warm clothes for cold nights, and extra socks. Shade structures are also helpful.

LOCATION
& TRAVEL

Food,
Water &
Markets

  • Yes. We have a range of food vendors, including vegetarian, vegan, and gluten-free options.

  • Yes. Small camping gas stoves are allowed. No open flames or large gas appliances.

  • Yes. Multiple refill stations throughout the site. Bring your own bottle.

  • No. Please use the free water refill stations instead.

  • Yes, but no alcohol or glass. Please minimise packaging.

  • Yes. The Marketplace offers festival food, clothing, art, wellness goods, and more.

  • Yes. Limited edition, hand-crafted in NZ, designed by our in-house team. Sells out fast

Health, Safety
& Wellbeing

  • Yes. A 24-hour medical team is available. Bring any required medications in original packaging.

  • The central info hub for set times, shower tokens, Wi-Fi, merch, lost property, and general help.

  • Visit the Festival Care team. It’s a calm, caring space for rest and reset.

    If you can’t find it, please let a crew member know and we’ll be happy to help.

  • Speak to any crew member, security or go to the Guest Centre. We have a zero-tolerance policy for harassment and discrimination.

  • Only a clear, enthusiastic YES counts as consent. Always ask, always respect boundaries.

  • No. Animals are not allowed onsite.